Frequently asked questions
What platforms do you manage?
We focus on the 4 main platforms; LinkedIn, Facebook, Twitter and Instagram but will generally use any platform if it's appropriate for your business.
Do you do the posts for us?
Absolutely - we do posting as part of management but the levels depend of what service you've chosen.
Do you work with businesses who don't have a marketing department?
We find that our services work best for businesses who have at least one dedicated marketing person and also have a marketing plan in place. Social Media does not work in isolation and it's primary purpose is to achieve the business aims and complement other marketing activities.
Do you think Social Media works for my type of business?
There are very few businesses that Social Media wouldn't work for but we are happy to chat and answer any questions you might have.
How do I know that I'll get a return on investment?
If you have a proper strategy in place that ensures that your Social Media efforts are targeting the right audience with the right message then there is no reason why you shouldn't get a return on investment. It's important to remember that Social Media does not work in isolation and can take a bit of time to gain traction. There is no magic bullet when it comes to building a following and steady stream of leads or sales.
How much do you cost?
The costs depend very much on the scope of the services or campaign. Book a chat with us to discuss what that could look like for you.
Can we use you for a one-off project?
Absolutely - many of our long term clients started off with just one project but quickly blossomed into more because of the fantastic results that we achieved.
What happens if I am not happy with what you've done?
We believe in transparent and dynamic communication and will always work with a client to make sure that we resolve any issues as they arise.
Do you specialise in any specific topic/area?
The majority of our clients happen to be in the Tech and B2B Services space but we are always happy to have a chat about whether our approach would work for your business.
What happens when we decide to work together?
We undertake a very thorough onboarding process which encompasses everything from an initial audit to reporting and aims to make sure that you are comfortable and happy before we start deploying. Communication and transparency are at the core of everything that we do.